Pinnacle Catering Frequently Asked Questions

We cater all kinds of events! Whether you are planning a wedding, corporate event, or small social gathering, we’ve got you covered. Contact us today to speak with a Pinnacle Catering representative to learn more!

Our pricing varies depending on style of service and menu selection. Please contact us at (507) 258-4633 for a personalized quote, or fill out our online form found on our website! Our representatives will be more than happy to assist you in creating a menu for your event that is within your budget or your specific needs.

Please complete and submit our online inquiry form or call our office at (507) 258-4633 to speak with a Pinnacle Catering representative

We tend to fill up quickly during our busy season so we recommend reserving your date early or as soon as possible. Most events are finalized 10 days prior to the event date to ensure product delivery and proper staffing. Contact us today to reserve your date and learn more about our catering services!

All final details are due 10 days prior to your event to ensure product delivery and proper staffing for the day of your event.

We ask that orders be cancelled as soon as possible. Order details are finalized 10 days prior to your event date to ensure product delivery and proper staffing, so we’d ask for cancellation prior to the 10 day mark - otherwise the product will have already been ordered and we would need to charge for that product.

We usually require a minimum headcount of 25 in order to deliver. If under 25, we ask that you consider a pick up order, or we may require a delivery fee, depending on our schedule.

We do offer tastings for wedding couples. If you would like to learn more about our menus, give us a call to speak with one of our Pinnacle Catering representatives. We would love to create the perfect menu to fit your needs and budget!

Although we have several prepared menus to choose from, our professional team of culinary experts can assist with customized menu designs that will showcase your ideas and personal tastes

As a caterer, we feel it is our responsibility to provide solutions for any type of limitations or preferences. We offer vegetarian, vegan, gluten-free, and lactose-free meal options, as well as meals to accommodate ethnic and religious practices. If you have more specific concerns, call us to speak with a dedicated representative. We will work out the best solution for your specific case.

Due to the uncontrollable conditions of off-site catering, leftover food will be taken back to our facility, evaluated, and distributed to Community Food Response at the managers' discretion.

Depending on your headcount and style of service, a server fee may not be required. If it is determined that a server is not needed for the event, but the client has requested one, we have a server fee of $45/hour per server.
We will provide the bartenders for a bar service at no additional fee.
We also cannot provide bar services alone - in order to comply with our food and liquor license, we must also provide food.

Depending on distance, you may have food delivered or pick it up. If picked up, our 20% service charge is waived.

We deliver in Rochester and the surrounding areas. Any inquiries outside of a 60 mile radius are reviewed on a case by case basis. Deliveries outside of Rochester will also incur a delivery fee.

Yes, we offer simple, single-layer display cakes (6-inch, 8-inch, and 10-inch). We ask that you provide an inspirational picture to share with our chef. Our chef will then confirm if we are able to do the design or if any adjustments are needed.

We pride ourselves in service. In every catering event we will arrive early to set up. We will also clean up around the buffet tables and kitchen, as well as remove dinner plates from guest tables for staffed events.

Yes, depending on what we have going for events during your requested date(s), we offer equipment rentals for our china and flatware, glassware, and chafing dishes with sternos.

Table linens (black, white, or ivory) are provided at no charge for the beverage and food tables. Linens for all other tables such as guest tables, etc. are available for a fee. Napkin linens are available for a fee per cloth.

While we offer table linens and napkins linens, we do not offer any decor.

We do not. We unfortunately do not have any tables to provide for set up. We kindly ask that you provide the tables for the food and/or beverage and any guest seating. The number of tables needed for the food and beverage depends on your menu selection and headcount.

We are always looking to increase our team for wait staff and bartenders. If you are interested in employment, fill out our online application

As a catering company, philanthropy and giving back to the community are important values we uphold. We actively participate in various charitable initiatives, including food donations, community events, employee volunteering, and monetary donations. Philanthropy/donation requests can be submitted through our website (provide link).

You may provide your own beverage, however, due to food safety regulations, we would need to be the sole food provider, with the exception of wedding desserts.

We are closed Thanksgiving and Christmas day, however, we could offer to do a pick up order for the days prior. The food is provided cold with reheating instructions for you to reheat the day of. If you are interested in Thanksgiving to-go, please visit com

Wedding payments are due the Monday before your wedding day.
All other event payments are due within 30 days after your event.